PILLOW CARE DAILY CARE ​ The first step in caring for your down pillows is to make sure you are using both a pillowcase and a pillow protector. Launder your case and protector frequently – we suggest weekly. Doing this makes your pillow a low maintenance piece of bedding that will last for years; it will only need to be washed if it appears to be soiled. ​ Fluff your pillow daily. When your pillow loses firmness it may be time to wash it. To see if it's time to wash your pillow fold it in half, if it stays folded or opens slowly it's time to clean it. As your pillow ages it will get softer. If you find your pillow is no longer comfortable even after washing it's likely time to replace it. St.Genève pillows are machine washable* and come with the Superwash Certification. If you are washing a pillow from another brand, be sure to check the care instructions before laundering. *With the exception of the St.Genève Eiderdown pillows ​ ​ WASHING ​ Before washing your pillows, be sure to check them for any tears that may allow the down to spill out. If you find a rip, repair the pillow or place it in a pillow protector for washing. ​ Use a mild detergent. We recommend Tide Free and Gentle, which is hypoallergenic and without dyes or perfumes. Wash your pillows in a front-loading washing machine. If you do not have one, head to a laundromat or a friend’s house. In a top-loading machine, pillows will float to the top and will not be washed thoroughly. Second, the agitator may damage the pillows. Wash two pillows at a time for better balance in your machine. Use a delicate cycle with warm water or hot water. Warm water will wash away allergens, but will not kill dust mites. If this is a concern for you, you can use hot water to wash your pillows – just not too often! ​ Run an extra rinse and spin cycle; this will help to make sure that any residues from your detergent are rinsed out and to expel any excess water. Residues from detergents can cause deterioration to the fabric and can ‘gunk up’ the fibers in your down. ​ ​ DRYING ​ Squish out excess water using a towel; do not wring or twist your pillows. Dry them on the delicate cycle, low or medium heat. Because of how thick pillows are, you may need two or three cycles. Add dryer balls or clean tennis balls to help fluff the pillow as it dries. In between cycles, pull out the pillow and feel it. If you find that any large clumps are forming, you can shake it or use your fingers to break up the clumps. Be sure to dry completely before use. If you feel any damp spots (they may register as cool spots in the pillow), your pillow is not dry. Using a damp pillow could lead to mildew and shorten the life of your pillow. DOWN DUVET CARE learn more BATH LINEN CARE learn more BED LINEN CARE learn more

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QUALITY AND SUSTAINABILITY GUIDING PRINCIPLE NO. FIVE DESIGN AND PRODUCE SUSTAINABLY At St Genève we create high quality bed linens and down products crafted from sustainably sourced natural fibres that are designed to last generations. Our products are proudly manufactured in British Columbia, Canada view our guiding principles MADE WITH NATURAL FIBERS We prioritize the use of natural fibers sourced from European mills with strong commitments to environmentally sustainable practices. We love natural fibres for their unmatched beauty and breathability. Unlike their synthetic counterparts, which are derived from crude oil, natural fibres are completely biodegradable. We source our textiles from European mills with high environmental and ethical production standards. These mills incorporate materials certified by third-party organizations such as the Global Organic Textile Standard, Institute for Ethical and Environmental Certification, and the Wool Integrity™ Programme. We proudly offer product ranges made from certified organic cotton, linen, silk, as well as new innovative sustainable fibres like lyocell and modal. made with nautral fibres QUALITY WE STAND BEHIND With proper care, down products have the potential to last for generations, and are completely biodegradable at the end of their lifecycle. Unlike synthetic fills, which wear out after 3-5 years, down can last for decades. We have encountered duvets older than 150 years, with down still in good condition. When the ticking (outer covering) wears out, we can clean and restore the down and place it in a new covering. We so thoroughly believe in the longevity of our product that we guarantee the quality for up to 20 years. MADE TO ORDER IN CANADA We take the guess work out of determining where your bed linens and down products are manufactured; St Genève bed linens are made in-house at our Canadian atelier. Our linens and down products are made to order at our manufacturing facility and headquarters in Richmond, British Columbia, Canada. Our women-led production team is made up of a diverse group of talented sewists and down experts. Our products are made to order to suit the needs of our stockists and special order clients while reducing the risk of overproduction. DOWNMARK AND THIRD PARTY CERTIFIED At St Genève we hold ourselves accountable by adhering to the high standards of a number of third party organizations to guarantee the quality and integrity of our products. For over 20 years our founder Michael de la Place served as the president of the Down Association of Canada, a non-profit committed to supporting sustainable down initiatives, including the ethical treatment of birds and humane down harvesting. The Down Association of Canada's DOWNMARK® quality assurance certification is recognized worldwide as the standard for authentic Canadian made down or feather products. LEARN MORE ABOUT OUR THIRD PARTY CERTIFCATIONS EDUCATION AND INNOVATION Since its inception in 1988, St Genève has pushed to raise industry standards for transparency and integrity in the Canadian down and textile industries. We love sharing our knowledge and are dedicated to helping consumers make informed purchasing decisions regarding quality and environmental impact. We are committed to continued exploration of sustainable fibres and procedures to reduce our environmental impact.

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GIFTS Give the gift of comfort with St Geneve. Shop our selection of travel duvets and silk pillowcases, perfect for the adventure lover or beauty maven in your life. G I F T S Products Silk Travel Sort by New Colourways | Quick Ship Zuri | Baby Alpaca Throw Quick Ship Renata | Cashmere Blended Throw Quick Ship Lucca | Pyjama Pant Quick Ship Pavia | Pyjama Top Quick Ship Pallermo | Sleep Shirt Coperta | Throws Quick Ship Avalon Throw | Honeycomb Linen Quick Ship Zola | Throw Quick Ship Freya | Throw Avele | Wool Throw Quick Ship Vilna | Wool-Cashmere Throw Quick Ship Emma | Silk-Cotton Sleep Shirt Quick Ship Jolie | Silk-Cotton Robe Purity | Beauty Benefits Pillowcase Serenity | Beauty Benefits Pillowcase Quick Ship Travel Pillow Travel Duvet

FIND A RETAILER NEAR YOU Prefer to shop online? Click here for a list of our online retailers. Interested in carrying St Genève in your luxury boutique or online store? Apply to become a St Genève retail partner today. BECOME A RETAILER ONLINE ONLY RETAILERS Hydeaway Shop Shipping World Wide With a keen entrepreneurial spirit and a wealth of experience in premium hospitality, we identified an opportunity to address the inconsistent standards of vacation rentals. Our frustration fueled our determination to create a brand that clients can trust to consistently provide products of the highest quality, style, and value. In a world that can sometimes seem overwhelming and inconsistent, we are committed to providing clear direction to energize your homes and Hydeaways. visit site Down Heaven Shipping to the United States Down Heaven is an online retailer devoted exclusively to a select line of St Genève duvets and pillows visit site Luxury Sleep Shop Shipping to Canada and the United States Luxury Sleep Shop specializes in the online sales of pillows and duvets, with free shipping throughout Canada and the United States. visit site Plumeria Bay Shipping to the United States Plumeria Bay offers the finest quality bed linens and goose down products made in the USA and Canada. ​ visit site Online Stockists

HOW TO CHOOSE A DOWN DUVET 1. CHOOSE A WARMTH LEVEL ULTRALIGHT : Designed for those who sleep hot, but still want a light covering and a touch of warmth SUMMER: For those that sleep warm, in heated bedrooms and warm climates CLASSIC: Our most popular, it suits average people in average temperatures WINTER: This is the choice for people that feel the cold and like to sleep in cooler bedrooms. This weight is guaranteed to be warm enough DUAL ZONE: When one partner is hot and the other is cold, we are happy to make a duvet with different weights on the two sides SÖVING® : This patented duvet design is adjustable for a wider comfort range If you are not sure which level to choose, we recommend choosing a lighter weight. While we can add down to a duvet if you are not warm enough, we cannot remove it. 2. CHOOSE THE RIGHT SIZE It may sound simple, but choosing the right size duvet is essential for a good night’s sleep. In use, a duvet should rest on top of the bed and settle around the sleepers. If a duvet is too big, it will be hanging over the side of the bed, creating a pull that may disturb sleep. Our standard sizes will cover the corresponding mattress size up to 15” thick. If you have an exceptionally thick mattress, we offer super king duvets, as well as duvet covers in our ‘high profile’ sizes. These duvet covers have an extra large 4” flange, which covers deep mattresses without adding weight. We recommend Twin duvets for twin beds, Queen duvets for double and queen beds, King duvets for king beds. Our new Euro Twin will fit all bed sizes and we believe offers a unique solution to improving your sleep. DUVET DIMENSIONS EURO TWIN TWIN QUEEN KING SUPER KING 54" x 94" 72"x 88" 90"x 94" 108"x 94" 114"x 100" THE TWO-DUVET SYSTEM If you happen to share your bed with another sleeper, there is a good chance that, at some point, you’ve played tug-o-war with the blankets. When choosing your next duvet, consider purchasing two Euro Twins, which offer a range of benefits to help you sleep better. 3. CHOOSE YOUR QUALITY A duvet is the softest, lightest, most comfortable bed covering there is. A high quality duvet will be a pleasure to use each and every night as it floats over you like a warm cloud. The higher the quality of a duvet, the more comfortable it will be. It will feel more light and airy. It will be cozier in the winter, and cooler in the summer. SIGNATURE DOWN AT A GLANCE DUVET COMFORT RANGE CANADA'S FINEST Canadian fills can be found in our Eiderdown, James Bay, Lajord, Söving® and Laroche duvets. The purchase of these duvets supports Canadian farmers, processors, and ultimately, the Canadian economy. THE ULTIMATE IN LUXURY Eiderdown, James Bay, and Embassy are among the rarest downs in the world. Discerning customers investing in these beautiful downs should expect a lifetime of comfort and warmth. VIEW ALL SIGNATURE DOWN TICKING TALK All of our tickings have been specially selected for their down-proof weaves and superb quality. Our specially woven German tickings utilize Vital-Finish, resulting in superior moisture wicking and breathability. Our top three luxury downs are available in a unique batiste ticking made of TENCEL™ lyocell and cotton. This fabric is light, airy, and has a crisp feel that makes it feel cooler than a sateen weave. Please note that, because of nature of the weave, these duvets have a slight “rustle” compared to a duvet with a sateen ticking. TENCEL™ is a trademark of Lenzing AG. SUSTAINABILITY We are proud to offer many sustainable options for down. Our Eiderdown is hand-collected from a sanctuary in Quebec called Duvetnor, while James Bay down is collected by First Nations people of Canada. In addition, Embassy, Salzburg, Ziegler, Söving®, Lajord and Estate come from free range family run farms. We are committed to ensuring that all of our down is collected ethically and, as members of the Down Association of Canada, are subject to regular audits of standards. OUR SUSTAINABLE PRACTICES HOW TO CHOOSE A PILLOW learn more DOWN 101 learn more DOWN DUVET CARE learn more

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D O W N Products Duvets Pillows Toppers Travel Fill Duck Down Goose Down Silk Wool Weight Ultralight Summer Classic Winter Ticking Cotton Lyocell Sort by Canadian Eiderdown Duvet James Bay Duvet Embassy Duvet Salzburg Duvet Quick Ship Ziegler Duvet Söving® Duvet Quick Ship Lajord Duvet Quick Ship Estate Duvet Laroche Duvet Quick Ship Piatra | Wool Duvet Quick Ship Silk Duvet | Lyocell Cover Euro Twin Duvet Travel Duvet Toddler Duvet Canadian Eiderdown Pillow Eider Luxe Pillow James Bay Down Pillow Embassy Down Pillow Salzburg Down Pillow Quick Ship Ziegler Down Pillow Quick Ship Lajord Canadian Down Pillow Quick Ship Heirloom Down Pillow Quick Ship Estate Down Pillow Hutterite Down & Feather Pillow Quick Ship Chateau Pillow New Firm Weight | Quick Ship Piatra | Wool Pillow Quick Ship Travel Pillow Pillow / Cushion Forms Estate Down Mattress Topper Daundekken Down & Feather Mattress Topper Deckbette Down & Feather Mattress Topper DUVETS & PILLOWS

JAMES BAY WILD CANADIAN GOOSE DOWN 700+ LOFT CLING Similar to Eiderdown, James Bay down clusters cling together for superb insulating power. It is collected from wild geese in the Canadian north by Cree First Nations under special license from the Canadian government. This down is even rarer than Eiderdown. James Bay’s huge down clusters actually cling together and so they must be hand sorted and then cleaned. Similar to Eiderdown, it tests at 700 loft, but since it has the same unique properties of cling and high density, it insulates as if it were a 900+ loft down. JAMES BAY PILLOW Pillow Shell: 300 Thread Count, 100% German Cotton Twill Oeko-Tex® Standard 100 view product JAMES BAY DUVET Duvet Shell: 380 Thread Count, 100% German Cotton Sateen Oeko-Tex® Standard 100 view product JAMES BAY DOWN PRODUCTS OUR SIGNATURE DOWNS EIDERDOWN EMBASSY ESTATE JAMES BAY ZIEGLER LAROCHE SALZBURG LAJORD ALL ABOUT DOWN